Terms and Conditions

SUSTAINERGY SOLAR 

Payment Policy 

Sustainergy LTD (also known as Sustainergy Solar), a registered company with the number 14135981, situated at 324 Bath Road, Slough, SL1 6JA, United Kingdom, and registered at Companies House, Cardiff, on 27th May 2022, operates with a comprehensive business model that encompasses engineering expertise, proficient trading practices, financing and the strategic implementation of solar power systems.  

The purpose of this payment policy is to formalize a systematic framework for procurement procedures when Sustainergy quotes prices with specified incoterms (such as EXW, CIF, DDP, DDU, or any other relevant terms from Sustainergy’s logistics partners). This policy is designed to uphold ethical standards, accountability, transparency, fairness, and responsibility in the handling of goods and financial transactions, thereby protecting the rights of stakeholders. 

Table of Contents 

Incoterm DDP/EXW – x% T/T deposit, (100-x)% T/T before the shipment

SOLAR PANELS, INVERTERS, BATTERIES, BOS ELECTRICAL DEVICES OR MECHANICAL COMPONENTS

Incoterm CIF – 30% T/T deposit, 70% T/T before the shipment

ALTERNATIVE PAYMENT METHODS

PENALTIES

ONE-STOP SHOP OF CUSTOMIZED SOLAR STREET LIGHTS 

Incoterm DDP/EXW – x% T/T deposit, (100-x)% T/T before the shipment  

 

• Deposit: upon closed negotiation and in-write confirmation from both parties (this includes PO (Purchase Order) and/or written confirmation via e-mail), the client transfers the funds to Sustainergy LTD via the following approved methods of payment: T/T, Stripe, ESCROW, Alipay. The deposit amount is 30% of the PI (Proforma Invoice). The Stripe and ESCROW payment method shall have immediate funds release date.  Notably, production initiation is contingent upon the receipt of the deposit. Following the successful receipt of the deposit, the production cycle will commence within a period of 3 days. The lead production time, in accordance with the EXW Incoterm, spans a duration of 24-34 days, contingent upon seasonal variations and the productive capacity of the manufacturing line. 

• Goods preparation: once the deposit is received the goods are prepared (warehouse, logistics, pallets) and the necessary logistic arrangements are made (including but not limited to: transportation of the goods to the departure agreed port, vessel and/or any other means of transportation booking, container loading and onboarding). The ETA, if not otherwise communicated, ranges between 7-15 days.  

 

• Remaining payment: the client transfers the remaining 70% of the funds upon Sustainergy LTD confirmation of vessel booking and goods pictures.
  In case of T/T payment method, the funds shall arrive at not less than 4WD from the departure date. In the case of Stripe or ESCROW payment method, the funds shall be released upon vessel booking confirmation and pictures of the goods.  

• Dispatchment: upon remaining funds receive, the goods are dispatched and Sustainergy LTD shares with the client vessel tracking link and BL (bill of landing) 

 

SOLAR PANELS, INVERTERS, BATTERIES, BOS ELECTRICAL DEVICES OR MECHANICAL COMPONENTS 

Incoterm CIF – 30% T/T deposit, 70% T/T before the shipment  

• Deposit: upon closed negotiation and in-write confirmation from both parties (this includes PO (Purchase Order) and/or written confirmation via e-mail), the client transfers the funds to Sustainergy LTD via the following approved methods of payment: T/T, Stripe, ESCROW, Alipay. The deposit amount is 30% of the PI (Proforma Invoice). The Stripe and ESCROW payment method shall have immediate funds release date.  

• Goods preparation: once the deposit is received the goods are prepared (warehouse, logistics, pallets) and the necessary logistic arrangements are made (including but not limited to: transportation of the goods to the departure agreed port, vessel and/or any other means of transportation booking, container loading and onboarding). The ETA, if not otherwise communicated, ranges between 7-15 days.  

• Remaining payment: the client transfers the remaining 70% of the funds upon Sustainergy LTD confirmation of vessel booking and goods pictures.
  In case of T/T payment method, the funds shall arrive at not less than 4WD from the departure date. In the case of Stripe or ESCROW payment method, the funds shall be released upon vessel booking confirmation and pictures of the goods.  

• Dispatchment: upon remaining funds receive, the goods are dispatched and Sustainergy LTD shares with the client vessel tracking link and BL (bill of landing)

ALTERNATIVE PAYMENT METHODS  

Sustainergy LTD may evaluate and consider alternative payment methods based on the timing of receiving the deposit and the balance payment, as specified in the Proforma Invoice issued by Sustainergy and agreed upon by the client. The payment method selected during the negotiation cannot be changed in due course. It is imperative that the chosen payment method does not cause any delays or overdue payments, as such delays may lead to changes in final prices due to fluctuations in transportation costs, raw material prices, exchange rates, or any other port-related delay penalties. 

PENALTIES 

In the case of payment delay Sustainergy LTD is entitled to charge any extra cost incurred (including but not limited to transportation costs, vessel rebooking, loading port warehouse fees)